By now we are certain that you are well aware of the global coronavirus pandemic. For those interested, we wanted to post a short update on our status in the midst of this crisis. We have reduced our in-office operations to only essential tasks: namely, only order fulfillment and shipping. All other activities are now being done from our homes. We are voluntarily self-isolating and social distancing. It goes without saying that health and safety will always come ahead of watch straps.

Status of customer-facing operations (as of June 5th):

• Shipping/Fulfillment  Status: Normal  We are fulfilling orders with little to no delay. Our daily pick-ups from USPS and FedEx are still occurring. Please anticipate in-transit times being longer, namely for international shipments. Heavily affected areas, such as New York City, Seattle, San Francisco, Italy, China, etc., may have more significant transit delays.
  Carrier Links: USPS Service Alerts // FedEx Service Alerts
• Customer Service  Status: Normal  Our support response times are normal (read: fast!) within business hours, which are Monday - Friday 9:30AM - 4:30PM EDT. We are working from home, and still providing the excellent service that we are known for.
• Returns/Exchanges  Status: Delayed  Due mandatory local regulations and social distancing, we are taking less trips to our mailbox (which is located at a staffed UPS Store). At this time, the delay is approximately one week. Please bear with us on any return or exchange that you have pending.

Unprecedented effects from this pandemic have been felt in every nation. Our hope and prayer is that we as a global community are able to mitigate and recover from this quickly. Tragically, there are industries and businesses that are suffering much worse than ours, and they need our help. If you have the means, we encourage you to continue to support small & local businesses. Here are some ideas on ways to help. To our supporters, we truly owe you a debt of gratitude. At C&B, we are two families that rely on this business as our only livelihood. Through this turbulent time, we have found our love of watches and the #watchfam community to be a calming escape, and we hope you have found the same.

Sincerely,

Thomas and the C&B Team

Romans 8:38-39

Black Label Season 4 has been our most popular collection thus far. Is it the deep blue leather? The brown distressed options? The breadth of stitching options? We're not sure, but we love that you love them.

We are starting to run low on some models, and like all Black Label collections, once they're gone, they're gone! We do not re-make or re-stock Black Label straps; they are all made in one batch only.